Welcome to the Help Centre.
We know setting up can be confusing. So our Knowledge Base can answer most questions about Setting up and Connecting to our Network.

Search our Knowledge Base
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Cloud PBX Softphone Guide
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Cloud PBX Voicemail Guide
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TelTel Cloud Softphone App
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Cloud PBX Call Flow
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Extensions
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Inbound Calls
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Recordings
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Reports
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Time Conditions
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TelTel Cloud PBX Features List
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Auto Provisioning
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Onsite PBX Softphone Guide
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3CX
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Asterisk (No GUI)
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FreePBX
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Grandstream
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PBXware
- PBXware Trunk Settings
- PBXware DID Settings
- PBXware Extension Settings
- Setting up an IVR (Interactive Voice Response)
- First Time Configuration of PBXware
- PBXware 6.0 Installation Guide
- Bicom/PBXware Fanvil Provisioning
- Bicom/PBXware Yealink Provisioning
- Bicom/PBXware Cisco Provisioning
- Bicom/PBXware Grandstream Provisioning
- Bicom/PBXware Polycom Provisioning
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Unifi
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ViciDial
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VitalPBX
- VitalPBX Trunk Settings
- VitalPBX DID Settings
- VitalPBX Creating a Queue
- How to set Night Mode
- How to add Recordings
- How to add On-Hold Music
- How to add Time Groups
- How to add Time Conditions
- VitalPBX Extension Settings
- How to set up a IVR / Auto-attendant
- How To Record IVRs with your phone
- How to set an Announcement
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General Settings
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Residential VoIP Softphone Guide
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Residential Voicemail Guide
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Number Porting
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VoIP Routers
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Netcomm
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General Issues / Fixes
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Bitrix24 CRM
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Odoo CRM
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Navigating TelTel client Portal
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Downloads
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General
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Videos
- Articles coming soon
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CloudPBX Analog Telephone Adapters (ATA)
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Cisco Handsets - CloudPBX
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Fanvil Handsets - CloudPBX
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Gigaset Handsets - CloudPBX
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Grandstream Handsets - CloudPBX
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Yealink Handsets - CloudPBX
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Residential Analog Telephone Adapters (ATA)
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Cisco Handsets – Residential
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Fanvil Handsets - Residential
- Articles coming soon
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Gigaset Handsets - Residential
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Grandstream Handsets - Residential
- Articles coming soon
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Yealink Handsets - Residential
- Articles coming soon